FAQ’s

Shipping & Orders

What’s your processing time?

We usually ship out within 2-5 days of your order (we like to take our time and make sure everything’s just right!). Keep in mind, we don’t ship on weekends or during holidays, so if you place an order around those times, it might take a little longer. Thanks for your patience!

Can I get faster shipping?

Of course! Just shoot us an email, and we’ll set you up with a separate shipping invoice to get your goodies to you even faster. We’ve got you covered!

Do you offer wholesale?

Absolutely! If you're interested in wholesale, just reach out to us directly at HealingAngelOrganics@gmail.com. We’d love to chat and see how we can work together!

How can I return or exchange something?

All Sales Final – No Returns or Exchanges
Because each of our products is handmade with love (and a sprinkle of magic), all sales are final. No take-backsies! So please double-check those product details before hitting "buy"—we don’t want any regrets!

Damaged or Incorrect Items

We’re all about happy customers! If something arrives damaged or not quite what you expected, just let us know within 48 hours. We’ll work our magic to make it right—whether that’s sending a replacement or offering you store credit. We’ve got your back!

Ingredients & Product Information

Does Healing Angel Organics products have an expiration date?

Yes, it does! Since we avoid using harmful chemicals, there are no nasty additives or toxins lurking in our products (yay for safe ingredients!). For most of our products, we include a shelf life! A good rule of thumb is to use natural and organic products within 3-6 months. To keep them at their best, store them in a cool, dark place.

Are you certified organic?

Great question! While we haven’t gone through the official organic certification (it’s a bit pricey for small businesses like ours!), we choose organic ingredients whenever we can. We’re really picky about what goes into our products, so you can rest assured that we only use the best, purest, and most certified ingredients out there. Everything is non-toxic, cruelty-free, and fair trade—basically, you’re getting all the good stuff… because your skin deserves nothing less!

Why aren’t all your products EWG verified?

Getting everything EWG certified is pretty pricey, and since we’re a small business, we haven’t applied for every product just yet. But here’s the thing—we’re super picky about what goes into our products! We only use the purest, most wholesome ingredients, all of which are certified, unrefined, and totally nontoxic. We’re all about keeping things clean and safe, no matter what!

Are there any artificial fragrances in your products?

Nope, not at all! We keep it clean by skipping the synthetic ingredients. Our products are gently scented with pure, organic essential oils—just the way nature intended.

Are your products safe for sensitive skin?

We believe in gentle care for every skin type! Our products are formulated with skin-loving, organic ingredients, making them safe for most sensitive skin. However, if you have very reactive skin, we always recommend doing a patch test before using a new product.

Packaging & Sustainability

Why do you use glass packaging for your products?

At Healing Angel Organics, we’re all about keeping things pure, natural, and as eco-friendly as possible. Glass is not only a beautiful way to showcase our products, but it also helps preserve their quality without leaching any harmful chemicals—something plastic just can’t do. Plus, it’s fully recyclable, so you can feel good about reducing waste. We believe our products deserve the best, and glass is the perfect match for our healing, high-quality ingredients. Plus, it looks gorgeous on your shelf, don’t you think?

Gifts & Customization

Do you offer gift wrapping?

Yes, we do! When placing your order, just choose your preferred tissue paper, and we’ll make sure your goodies are wrapped up beautifully. Want to add a personal note? No problem—just email us at HealingAngelOrganics@gmail.com, and we’ll make it extra special!

Ambassador & Community

How can I become an ambassador for Healing Angel Organics?

We’re thrilled you want to join the Healing Angel family! Becoming an ambassador is simple and fun. Just reach out to us at HealingAngelOrganics@gmail.com and tell us why you’re passionate about clean, organic beauty. As an ambassador, you’ll get a special promo code to share with your followers—so everyone can enjoy a discount while you spread the love. Let’s work together to make the world a little more radiant!

About Us

Where are your products made?

All our goodies are handcrafted in small batches right here in sunny Florida! We take care of every step — from making and labeling to packing and shipping your order with love.

What makes your products different from others?

Great question! At Healing Angel Organics, we’re all about purity, quality, and care. Our products are handcrafted in small batches using only the finest organic, non-toxic ingredients—no fillers, no synthetic junk, just nature’s best. Every item is created with love, intention, and a little bit of magic, so you can feel good about what you’re putting on your skin. We’re all about nourishing both body and soul!

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